We aim to have all parcels dispatched the same day when ordered by Midday on a Weekday or the next business day when ordering after Midday or on the Weekend. (*Sydney time).
During the Christmas period this may not always be possible however we are doing all we can to meet these guidelines on most days.
DELIVERY CUT OFF DATES
Please note these dates are calculated using dates provided by Australia Post. While we find these dates are generally accurate, we do rely on Auspost and therefore dates cannot be guaranteed. If you are concerned that your delivery may be cutting it too fine we recommend opting for Express Post.
To receive by Christmas eve, order by the following dates.
*** ALLOW ADDITIONAL TIME FOR RURAL / REMOTE AREAS ***
NSW: DECEMBER 18
ACT: DECEMBER 18
VIC: DECEMBER 18
QLD: DECEMBER 18
TAS: DECEMBER 18
SA: DECEMBER 18
WA: DECEMBER 14
NT: DECEMBER 14
New Zealand: DECEMBER 7
This option is available during checkout for all Express Post serviced areas.
NSW: MIDDAY DECEMBER 21
ACT: MIDDAY DECEMBER 21
VIC: MIDDAY DECEMBER 21
QLD: MIDDAY DECEMBER 21
TAS: MIDDAY DECEMBER 21
SA: MIDDAY DECEMBER 21
WA: MIDDAY DECEMBER 20
NT: MIDDAY DECEMBER 20
Thursday, December 21: Our last full day. Our showroom will be open for pickups for our usual hours of 9am to 5pm.
Friday December 22: Our team will be in to dispatch orders placed before 9am Friday December 22, however delivery in time for Christmas cannot be guaranteed. Pickups will be available on this day between 10am and 2pm only.
We will return on Monday January 8. The warehouse will be dispatching on this day however we expect a large backlog and so we cannot guarantee our usual 1 business day dispatch immediatly on our return. We expect to be caught up and meeting dispatch guidelines within a week of reopening.
We wish all of our customers a super Merry Christmas and a fun filled New Year! We look forward to serving you again in 2024!