Christmas Info

DISPATCH TIMES

We aim to have all parcels dispatched the same day when ordered by Midday on a Weekday or the next business day when ordering after Midday or on the Weekend. (*Sydney time).

During the Christmas period this may not always be possible however we are doing all we can to meet these guidelines on most days.

DELIVERY CUT OFF DATES

Please note these dates are calculated using dates provided by Australia Post. While we find these dates are generally accurate, we do rely on Auspost and therefore dates cannot be guaranteed. If you are concerned that your delivery may be cutting it too fine we recommend upgrading to Express Post.

STANDARD POST

To receive by Christmas eve, order before Midday on the following dates

NSW Metro: DECEMBER 20 (Delivery within 2 Business Days)
NSW Country: DECEMBER 18 (Delivery within 4 Business Days)

ACT: DECEMBER 20 (Delivery within 2 Business Days)

VIC Metro: DECEMBER 18 (Delivery within 4 Business Days)
VIC Country: DECEMBER 18 (Delivery within 4 Business Days)

QLD Metro: DECEMBER 18 (Delivery within 4 Business Days)
QLD Country: DECEMBER 16 (Delivery within 6 Business Days)

TAS Metro: DECEMBER 16 (Delivery within 6 Business Days)
TAS Country: DECEMBER 16 (Delivery within 6 Business Days)

SA Metro: DECEMBER 18 (Delivery within 4 Business Days)
SA Country: DECEMBER 16 (Delivery within 6 Business Days)

WA Metro: DECEMBER 16 (Delivery within 6 Business Days)
WA Country: DECEMBER 12 (Delivery within 8 Business Days)

NT Metro: DECEMBER 16 (Delivery within 6 Business Days)
NT Country: DECEMBER 6 (Delivery within 12 Business Days)

EXPRESS POST

We can offer Express Post within Australia. For Metro customers, this option is available during checkout. For other customers we must obtain a quote based on the weight of the items you are ordering and your postcode. To organise express post outside of our standard express areas please call us on 1300 005 649 during business hours, or use our live chat service. Please have details of your items ready so we can provide an accurate quote.

To check if Express Next day delivery is available in your area please use the Auspost Delivery time estimator here.

CLOSURES

Our last day for the year will be Monday December 23. Orders placed up till Midday Sydney Time on this day will be processed, however delivery in time for Christmas is unlikely unless you are ordering Express within Australia post's Next day delivery network.

We will return on Monday January 13. The warehouse will be dispatching on this day however we expect a large backlog and so we cannot guarantee our usual 1 business day dispatch immediatly on our return. We expect to be caught up and meeting dispatch guidelines within a week of reopening.

MERRY CHRISTMAS!

We wish all of our customers a super Merry Christmas and a Fun filled New Year! We look forward to serving you again in 2020!

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1300 005 649
15/160 Hartley Rd, SMEATON GRANGE, NSW, 2567, Australia
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