Christmas Info

DISPATCH TIMES

We aim to have all parcels dispatched the same day when ordered by Midday on a Weekday or the next business day when ordering after Midday or on the Weekend. (*Sydney time).

During the Christmas period this may not always be possible however we are doing all we can to meet these guidelines on most days.

DELIVERY CUT OFF DATES

Please note these dates are calculated using dates provided by Australia Post. While we find these dates are generally accurate, we do rely on Auspost and therefore dates cannot be guaranteed. If you are concerned that your delivery may be cutting it too fine we recommend upgrading to Express Post.

STANDARD POST

To receive by Christmas eve, order before Midday on the following dates

NSW Metro: DECEMBER 20 (Delivery within 2 Business Days)
NSW Country: DECEMBER 18 (Delivery within 4 Business Days)

ACT: DECEMBER 20 (Delivery within 2 Business Days)

VIC Metro: DECEMBER 18 (Delivery within 4 Business Days)
VIC Country: DECEMBER 18 (Delivery within 4 Business Days)

QLD Metro: DECEMBER 18 (Delivery within 4 Business Days)
QLD Country: DECEMBER 16 (Delivery within 6 Business Days)

TAS Metro: DECEMBER 16 (Delivery within 6 Business Days)
TAS Country: DECEMBER 16 (Delivery within 6 Business Days)

SA Metro: DECEMBER 18 (Delivery within 4 Business Days)
SA Country: DECEMBER 16 (Delivery within 6 Business Days)

WA Metro: DECEMBER 16 (Delivery within 6 Business Days)
WA Country: DECEMBER 12 (Delivery within 8 Business Days)

NT Metro: DECEMBER 16 (Delivery within 6 Business Days)
NT Country: DECEMBER 6 (Delivery within 12 Business Days)

EXPRESS POST

We can offer Express Post within Australia. For Metro customers, this option is available during checkout. For other customers we must obtain a quote based on the weight of the items you are ordering and your postcode. To organise express post outside of our standard express areas please call us on 1300 005 649 during business hours, or use our live chat service. Please have details of your items ready so we can provide an accurate quote.

To check if Express Next day delivery is available in your area please use the Auspost Delivery time estimator here.

CLOSURES

Our last day for the year will be Monday December 23. Orders placed up till Midday Sydney Time on this day will be processed, however delivery in time for Christmas is unlikely unless you are ordering Express within Australia post's Next day delivery network.

We will return on Monday January 6. The warehouse will be dispatching on this day however we expect a large backlog and so we cannot guarantee our usual 1 business day dispatch immediatly on our return. We expect to be caught up and meeting dispatch guidelines within a week of reopening.

MERRY CHRISTMAS!

We wish all of our customers a super Merry Christmas and a Fun filled New Year! We look forward to serving you again in 2020!

STAY UP TO DATE

Subscribe to our newsletter and we'll keep you up to date on our products and promotions.

Service

About Us

Information

Contact

1300 005 649
15/160 Hartley Rd, SMEATON GRANGE, NSW, 2567, Australia
Email us

Secure Shopping

Your personal & credit card information is protected using rock-solid 128-bit SSL encryption

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Webexplore Retail’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Webexplore Retail’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 15/160 Hartley Rd, SMEATON GRANGE, NSW, 2567, Australia. Our ABN is 90108224237. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.