We aim to have all parcels dispatched the same day when ordered by Midday on a Weekday or the next business day when ordering after Midday or on the Weekend. (*Sydney time).
During the Christmas period this may not always be possible however we are doing all we can to meet these guidelines on most days.
When we're expecting longer than usual dispatch times, a notice will be placed on the checkout page and and on the homepage of the website.
DELIVERY CUT OFF DATES
Please note these dates are calculated using dates provided by Australia Post. While we find these dates are generally accurate, we do rely on Auspost and therefore dates cannot be guaranteed. If you are concerned that your delivery may be cutting it too fine we recommend opting for Express Post.
To receive by Christmas eve, order by the following dates.
*** ALLOW ADDITIONAL TIME FOR RURAL / REMOTE AREAS ***
NSW: DECEMBER 16
ACT: DECEMBER 15
VIC: DECEMBER 14
QLD: DECEMBER 14
TAS: DECEMBER 12
SA: DECEMBER 13
WA: DECEMBER 9
NT: DECEMBER 9
This option is available during checkout for all Express Post serviced areas.
NSW: DECEMBER 20
ACT: DECEMBER 19
VIC: DECEMBER 19
QLD: DECEMBER 19
TAS: DECEMBER 19
SA: DECEMBER 19
WA: DECEMBER 10
NT: DECEMBER 6
Our last day of the year will be Thursday, December 23. Orders placed up till Midday Sydney time on this day will be processed, however delivery in time for Christmas cannot be guaranteed.
We will return on Tuesday January 11. The warehouse will be dispatching on this day however we expect a large backlog and so we cannot guarantee our usual 1 business day dispatch immediatly on our return. We expect to be caught up and meeting dispatch guidelines within a week of reopening.
We wish all of our customers a super Merry Christmas and a fun filled New Year! We look forward to serving you again in 2022!